A consultant for large energy users has sent in a compliment to the Global-Roam team for working hard to get him an answer to his query.
“I do want to thank you for your efforts and being so easy to work with. It was a challenging problem despite appearing to be a problem outside the NEM Review program, you still worked hard to get me an answer. I really appreciated this.”
David Headberry – Consultant
30th of October 2007
A customer has used our Market Maps to explain the complexity of the NEM to visitors and other’s who are unfamiliar to the market.
“…the Market Maps are a good quick reference point for visitors and others unfamiliar with the ownership structure of Electricity market assets.”
Ashley Nicholls – Flinders Power
13th of June 2007
Another customer has noted the speed and efficiency of the Global-Roam customer service team.
“(NEM-Review rep) has already answered my question very efficiently. I appreciate the extra quick help!”
Michael Platsis – Stanwell Corporation
19th of January 2007
We have received another compliment on our fast and prompt customer service, this time from an engineer within the Office of the Tasmanian Energy Regulator
“Thanks a lot for your prompt reply – that is good customer service!”
Indunil Jayatissa – Principal Research Engineer, Office of the Tasmanian Energy Regulator
2nd of October 2006
An employee from the Mt Stuart Power Station has told us about the benefits they are receiving from using NEM-Watch.
“We have definitely found NEM-Watch to be advantageous in looking at the market and trying to understand more about it.”
Laurie Korn – Mt Stuart Power Station
A spot trader from CS Energy has explained how NEM-Watch has saved their business time and money by allowing them to avoid having to develop their own software from scratch.
“…excellent, just what we planned to do ourselves…” (on NEM-Watch)”
Peter Bushing – Spot Trader, CS Energy
An Ergon Energy staff member has praised NEM-Watch and the value that he receives from using the product.
“(NEM-Watch is)…the best value for money product in the NEM…”
Warwick Forster – Ergon Energy