We have received another compliment on our fast and prompt customer service, this time from an engineer within the Office of the Tasmanian Energy Regulator “Thanks a lot for your prompt reply – that is good customer service!” Indunil Jayatissa…
Examples In Action
Providing insights to help explain why smart electricity meters are being encouraged
In his article in February 2006, Nigel Wilson from The Australian has quoted our CEO, Paul McArdle in his article “Smart new meters to cut power” in February 2006. Mr Wilson sought insights from Paul in relation to news that…
Journalist refers to Global-Roam to provide an explanation for supply shortage
Rod Myer from The Age has sought insights from Global-Roam to help explain the fragility of Australia’s power supplies after electricity prices in New South Wales and Queensland spiked to nearly the limit – $10,000 per megawatt hour. In his…
Helping facilitate demand response by commenting on emerging opportunities
In the height of summer 2005-06 a journalist at The Age, Rod Myer, wrote this article “Power to cut out the middleman” to highlight a different approach a number of large industrial energy users were adopting to lower their average…
Power station team member highlights the benefits of using NEM-Watch
An employee from the Mt Stuart Power Station has told us about the benefits they are receiving from using NEM-Watch. “We have definitely found NEM-Watch to be advantageous in looking at the market and trying to understand more about it.” Laurie…
Spot trader from CS Energy compliments NEM-Watch
A spot trader from CS Energy has explained how NEM-Watch has saved their business time and money by allowing them to avoid having to develop their own software from scratch. “…excellent, just what we planned to do ourselves…” (on NEM-Watch)”…
Customer gets value from using NEM-Watch
An Ergon Energy staff member has praised NEM-Watch and the value that he receives from using the product. “(NEM-Watch is)…the best value for money product in the NEM…” Warwick Forster – Ergon Energy 2001