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Tag: Generation Company

A tight supply/demand balance in NSW over the week (4th June to 8th June 2018) triggers various activity

June 9, 2018
| Media Reference

Over the prior week (Monday 4th June to Friday 8th June 2018), the NSW region – and, to a lesser extent, the broader NEM – experienced a tight supply/demand balance. In response to what was happening during the week, we saw a range of activity ourselves, including: (1)  One-on-one questions with clients Our prime focus…

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Posted in Media Reference Tagged Clarity, Customers come first, Extending understanding, Generation Company, Journalist, NEM-Review, NEM-Watch, Price Volatility, Relentless improvement, WattClarity

New service (still under development) available at DemandResponse.com.au

July 1, 2015
| Status Updates

We have been a keen supporter of different aspects of Demand Response in Australia’s national electricity market.  We have been, for instance, facilitating demand response for a number of large industrial energy users for more than a decade . Over more than a decade, we have seen a steadily increasing awareness of the capacity of…

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Posted in Status Updates Tagged Agile, Clear, Demand Response, Demand Response Aggregator, Distribution Company, Generation Company, Large Energy User, Logical, Making complexity understandable, More effective communication, Responsibility, Retailer, Services Provider, Trusted

Customer uses “Power Supply Schematic” Market Map to see a clear picture of the structure of the electricity supply industry

December 31, 2011
| Testimonial

Following a significant period of development work, we released updates to our popular Market Map™ wall charts late in 2011. One of our happy customers let us know the following: “I have received the Power Supply Schematic and it now take pride of place on my office wall. Please convey my congratulations to the whole…

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Posted in Testimonial Tagged Another happy customer, Customers come first, Distribution Company, Generation Company, Large Energy User, Logical, Making complexity understandable, Market Maps, Transmission Company

AGL manager compliments Global-Roam service

January 15, 2008
| Testimonial

A business development manager from AGL Energy has praised the service of the Global-Roam staff after they were able to provide “a lightning quick response” and fix to an issue. “Fixed – and, as usual, a lightning quick response” Angelo Russo – Business Development Manager, AGL Energy 15th of January 2008

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Posted in Testimonial Tagged Another happy customer, Customers come first, Distribution Company, Generation Company, Lower stress, Retailer

Stanwell team member compliments the service of the Global-Roam team

January 19, 2007
| Testimonial

Another customer has noted the speed and efficiency of the Global-Roam customer service team. “(NEM-Review rep) has already answered my question very efficiently. I appreciate the extra quick help!” Michael Platsis – Stanwell Corporation 19th of January 2007

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Posted in Testimonial Tagged Another happy customer, Generation Company

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