A communications specialist from NEMMCO (the former NEM market operator now succeeded by the AEMO) has complimented NEM-Watch passing on her congratulations to the Global-Roam team. “… I found the NEM-Watch tips very helpful for understanding this tool and its…
Tag: Another happy customer
AGL manager compliments Global-Roam service
A business development manager from AGL Energy has praised the service of the Global-Roam staff after they were able to provide “a lightning quick response” and fix to an issue. “Fixed – and, as usual, a lightning quick response” Angelo…
Energy user consultant compliments the hard work of the Global-Roam team
A consultant for large energy users has sent in a compliment to the Global-Roam team for working hard to get him an answer to his query. “I do want to thank you for your efforts and being so easy to…
Customer praises the clarity of our Market Maps
A customer has used our Market Maps to explain the complexity of the NEM to visitors and other’s who are unfamiliar to the market. “…the Market Maps are a good quick reference point for visitors and others unfamiliar with the ownership…
Stanwell team member compliments the service of the Global-Roam team
Another customer has noted the speed and efficiency of the Global-Roam customer service team. “(NEM-Review rep) has already answered my question very efficiently. I appreciate the extra quick help!” Michael Platsis – Stanwell Corporation 19th of January 2007
Engineer for a state regulator compliments our customer service
We have received another compliment on our fast and prompt customer service, this time from an engineer within the Office of the Tasmanian Energy Regulator “Thanks a lot for your prompt reply – that is good customer service!” Indunil Jayatissa…
Power station team member highlights the benefits of using NEM-Watch
An employee from the Mt Stuart Power Station has told us about the benefits they are receiving from using NEM-Watch. “We have definitely found NEM-Watch to be advantageous in looking at the market and trying to understand more about it.” Laurie…
Spot trader from CS Energy compliments NEM-Watch
A spot trader from CS Energy has explained how NEM-Watch has saved their business time and money by allowing them to avoid having to develop their own software from scratch. “…excellent, just what we planned to do ourselves…” (on NEM-Watch)”…
Customer gets value from using NEM-Watch
An Ergon Energy staff member has praised NEM-Watch and the value that he receives from using the product. “(NEM-Watch is)…the best value for money product in the NEM…” Warwick Forster – Ergon Energy 2001